Privacy Policy

1. Introduction

EContainers Global LLC ("we", "us", or "our") operates the website econtainers.us and related services. We are incorporated in the State of Florida, United States, with principal offices at 66 West Flagler Street #6559, Miami, FL 33130, US.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights regarding that data. By using our website or submitting an inquiry form, you acknowledge this policy.

2. Information We Collect

We collect the following categories of personal information:

• Contact details — Full name, company name, email address, and phone number provided through inquiry forms.
• Inquiry content — The message or request you submit to us.
• Location data (automatic) — When you submit a form, we automatically capture your approximate IP address, city, state/region, country, ISP, and timezone via a geo-IP lookup. This data is collected solely to help us serve you better and is never used for advertising profiling.

We do not collect sensitive personal information (e.g., government IDs, financial account numbers, health data) through our website.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide the container solutions you requested.
• To improve our products, services, and website experience.
• To send relevant commercial communications (with your consent).
• To comply with legal obligations applicable to our business.
• To manage and organize customer records in our CRM system (Zoho CRM).

4. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We share your information only in the following limited circumstances:

• Zoho CRM — We use Zoho CRM as our customer relationship management platform. Your inquiry data is stored there to track and follow up on your request.
• Email service providers — We use email infrastructure to deliver our replies to your inquiries. These providers process your email address only as necessary to send messages.
• Legal requirements — We may disclose your information when required by law, regulation, court order, or governmental authority.

5. Cookies

We use functional and analytics cookies to operate our website and understand visitor behavior. Non-essential cookies (analytics, marketing) are only placed with your explicit consent via our cookie banner.

For a full breakdown of the cookies we use, their purpose, and duration, please review our Cookie Policy.

6. Your Rights

Depending on your location, you may have the following rights with respect to your personal data:

• Access — Request a copy of the personal data we hold about you.
• Correction — Ask us to correct inaccurate or incomplete data.
• Deletion — Request that we delete your personal data, subject to legal retention obligations.
• Objection — Object to the processing of your data for direct marketing purposes.
• Portability — Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Data Retention

We retain contact and inquiry information for up to 5 years from the date of collection, or until you request deletion, whichever comes first. Retention periods may be extended where required by applicable law or legitimate business necessity (e.g., ongoing contractual relationships).

8. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

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